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Faq

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What are your payment terms?

We accept T/T. A 30% deposit is required, with the balance paid against before shipment.

Is cash on delivery available? Could you even offer us a longer payment term?

For new cooperative customers, we need to settle the payment in full before shipment. Only when the amount of the cooperation reaches a certain level can we consider the payment term.

Where is the FOB port? Can we ship to another location?

We offer flexible trade terms: FOB Ningbo/Yiwu, EXW our factory, or delivery to any designated location (extra freight applies). You may choose the most convenient option based on your logistics.

What types of packaging do you offer? Can the packaging be customized?

For each product, we have both bagged or boxed. If the quantity of the first order is large, we can design new package or use your package.

The quantity of the first order is relatively small for market promotion. Can we customize the exclusive packaging with our logo?

For small orders, we provide neutral inner boxes and outer cartons. If you are willing to pay a certain amount of money, we can use your packaging.

We are placing a relatively large order. Can we get a discount?

Our quoted price is exclusive of tax. For a tax-inclusive invoice, an extra 10% applies. Higher quantity in one order can be cheaper price. And USD prices are calculated based on the real-time exchange rate.

Is there a tiered pricing?

Our quoted price is exclusive of tax. For a tax-inclusive invoice, an extra 10% applies. Higher quantity in one order can be cheaper price. And USD prices are calculated based on the real-time exchange rate.

Are you a factory or a trading company?

We are factory that have been 18 years, design and produce products such as European standards, Italian standards, Southeast Asian standards and more

Can you provide factory qualifications?

Of course, if you have the time, you can also come and visit our factory.

What is the factory's production capacity and monthly output?

We can produce 15 40HQ containers in one month

What's the MOQ? Can the MOQ be reduced?

Our MOQ for switches and sockets is 2,000–3,000 pieces, and for information sockets, it is 500 pieces

Can different models be mixed for MOQ?

Our MOQ for switches and sockets is 2,000–3,000 pieces, and for information sockets, it is 500 pieces

How long will it take to deliver the goods? Can you deliver on time as per the contract?

The standard lead time is about 45 days after receipt of the deposit and package design. We can discuss specific schedules in advance, including urgent orders.

If our order is urgent, can the delivery time be shortened?

The standard lead time is about 45 days after receipt of the deposit and package design. We can discuss specific schedules in advance, including urgent orders.